Clinc Wins AI Breakthrough Award for Best Natural Language Generation Platform
Conversational AI technology leader Clinc today announced its virtual assistant platform has been named the winner of the AI Breakthrough “Best Natural Language Generation Platform” award in the third annual AI Breakthrough Awards program. AI Breakthrough, a leading market intelligence organization, recognizes the best companies, technologies, products and services in the field of AI today. […]
The Truth About 3 Common Conversational AI Myths
When researching a conversational AI platform for your business, it can be hard to decipher what quality platforms look like. Every company has its set of differentiators and value props that – to most people – make them look sophisticated and, therefore, the right choice. But the truth is, not all conversational AI platforms are […]
Clinc’s Tech, İşbank’s Maxi Featured in American Banker
Clinc customer İşbank – Turkey’s largest private bank – and their virtual assistant Maxi were recently highlighted in a story on American Banker. The article took a deep dive into Maxi and the bank’s ability to quickly deploy new competencies for their customers, using Clinc’s technology, during the COVID-19 pandemic. “…after the novel coronavirus spread […]
Financial Institutions Can Connect with Consumers via Conversational Banking Capability from Fiserv
Financial institutions can engage consumers in new ways with a just-launched conversational banking capability from Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions. This solution speaks to the way people want to interact today, relying on natural language to enable a range of digital banking experiences. Virtual Banking Assistant from Fiserv, […]
İşbank’s Virtual Assistant Maxi Has Responded to More Than 1 Million Customer Inquiries Related To COVID-19
Turkey’s largest private bank İşbank’s virtual assistant Maxi, available on mobile banking and payment apps İşCep and Maximum Mobil, developed with conversational AI technology leader Clinc, has answered more than 1 million customer questions related to COVID-19 in a one month period, which represents a 62% increase in usage. Maxi’s well-polished conversational skills, rooted in […]
WEBINAR: 5 Things You Should Be Doing with Conversational AI Now and in a Post-COVID World
Join Clinc and Frost & Sullivan May 28 at 2 p.m. EST for an informative webinar on 5 things you should be doing with conversational AI now and in a post-COVID world. You’ll learn how you can leverage virtual assistants to automate self-service, enable seamless bank-from-home experiences and bring your brand to the digital forefront. […]
Finie: Experience The Clinc Difference
Messy Language Clinc has the ability to understand natural and unconstrained language in the way that people tend to speak in their everyday lives. Virtual assistants, like the ones you see from competitors, use grammar and linguistic rules that determine parts of speech tagging and keywords. But the problem with this approach is people do […]
American Banker Highlights Clinc’s Conversational AI for COVID
Conversational AI companies like Clinc are rapidly developing solutions to meet the needs of banking customers in the wake of the COVID-19 pandemic. Recently, American Banker highlighted Clinc’s efforts to deliver COVID-19 centric bots for our financial customers. On the increased use of digital banking since COVID-19, here’s what Clinc had to say: “Even those […]
No Longer A Luxury, 78% of Companies Say AI is a Necessity
According to Canam Research’s new report, 78 percent of companies using call centers in the U.S. report plans to deploy artificial intelligence (AI) in their contact centers over the next three years. And as the COVID-19 pandemic continues to plague businesses across industries – one thing has been made clear – AI is no longer […]
Automate Customer Communications Without Sacrificing Experience
As the business world continues to grapple with the effects of COVID-19, we know call center volumes are surging, employees are overwhelmed, and customers are trying, unsuccessfully, to get in contact with their bank. We know automated digital self-service can help alleviate these pain points for financial service companies by opening a two-way communication channel […]