Beyond State of the Art:
Innovation in the Science of Conversational AI
Before Clinc became the leading conversational AI platform provider for enterprises, it was a research endeavor built on the hypothesis that conversational AI technology could drastically transform to reduce design and deployment time while delivering a higher quality, more natural conversational experience. The world was ready for something better, so we created Clinc.
Clinc’s patented technology stack was built entirely from the ground up and in-house.
No Keywords.
No Scripts.
No Rules.
A Novel Approach to Conversational AI:
Holistic Deep Learning Approach
Clinc's distinct approaches to intent classification, slot value extraction and named entity recognition deliver the best possible experience for our customers.
Dialogue management and response logic are decoupled to enable an unlimited number of conversational turns.
Control edges with the information you've collected so far, parameterized so you can encode logic separately.
Add information in any order and speak in a free-form, unconstrained way.
Clinc's Approach to Dialogue Management
Powerful AI Engines
Train your AI with Clinc’s 8 Artificial Intelligence Engines to process a user’s request from query utterance to final system response, accurately.
Personalities and Customization
Customize responses to tailor the experience to a variety of demographics and audiences in a style that fits your unique brand voice.
Experiential Learning
The AI system continues to learn by investigating queries that were mis-predicted or incorrectly analyzed with our advanced analytical tools.
NLP and Conversation Management
End-to-end recurrent and bi-direction LSTM neural network architectures trained by an initial set of crowd-derived (or internally sourced) utterances.
