İşbank’s Virtual Assistant Maxi Has Responded to More Than 1 Million Customer Inquiries Related To COVID-19
Turkey’s largest private bank İşbank’s virtual assistant Maxi, available on mobile banking and payment apps İşCep and Maximum Mobil, developed with conversational AI technology leader Clinc, has answered more than 1 million customer questions related to COVID-19 in a one month period, which represents a 62% increase in usage. Maxi’s well-polished conversational skills, rooted in […]
WEBINAR: 5 Things You Should Be Doing with Conversational AI Now and in a Post-COVID World
Join Clinc and Frost & Sullivan May 28 at 2 p.m. EST for an informative webinar on 5 things you should be doing with conversational AI now and in a post-COVID world. You’ll learn how you can leverage virtual assistants to automate self-service, enable seamless bank-from-home experiences and bring your brand to the digital forefront. […]
Finie: Experience The Clinc Difference
Messy Language Clinc has the ability to understand natural and unconstrained language in the way that people tend to speak in their everyday lives. Virtual assistants, like the ones you see from competitors, use grammar and linguistic rules that determine parts of speech tagging and keywords. But the problem with this approach is people do […]