Leading the conversation.

Clinc is the world leader in conversational AI research and its enterprise application. We’re on a mission to push the boundaries of conversational AI, empowering enterprises to deliver a new and revolutionary AI experience for their customers.

We’re the thought leaders in the category. And we’re just getting started. We’ll continue to be leading-edge to give your company a competitive edge.

Jamal El-Mokadem

Jamal is an entrepreneur and a technologist with a background rooted in quality and a demonstrated history of building diverse and high performance teams, releasing high quality enterprise-level applications, and managing customer relationships.


Steven Poling
VP of Customer Success

Steven Poling, Director of Customer Success, has over ten years of experience leading teams to over-achieve on customer satisfaction and revenue/retention goals in new and emerging channels. Steven’s focus is on ensuring customers achieve their goals, with him and his team providing white-glove support and service while providing strategic recommendations as a Trusted Digital Advisor to banks and credit unions.

Laura Boucher
VP of Finance

Laura Boucher, Controller, is a certified public accountant with more than 20 years of experience in accounting and finance.  She has performed various accounting roles for companies in software and other industries. Laura has helped build out the accounting function in order to support the growth of these companies.

Board Members and Advisors

Mark Kvamme

Mark Kvamme

Mark Kvamme is a venture capitalist at Drive Capital, which he founded with Chris Olsen in 2013. He currently sits on the board of FarmLogs, Roadtrippers, Gild, Funny or Die, Strongview Systems, and Mark Logic. He specializes in innovative technology, healthcare and consumer investments in the Midwest. Before Drive Capital, Kvamme was a partner at Sequoia Capital, the chairman and CEO of CKS Group, the director of international marketing at Wyse Technology, president and CEO of International Solutions and a founding member of Apple France. Kvamme has a BA from the University of California, Berkeley.

Jeff Lieberman

Jeff Lieberman

Jeff Lieberman is a managing director at Insight Venture Partners focused on partnering with both SaaS software and consumer internet companies across the globe to help scale their businesses. Jeff has led or co-led nearly fifty deals across four continents since joining Insight in 1998, along with the successful exits of multiple internet and software companies. Jeff has received numerous industry awards, including being selected by AlwaysOn as a Venture Capital 100 winner and by Forbes as a Midas Touch Recipient. Jeff received dual degrees in systems engineering and finance from the University of Pennsylvania’s Moore School of Engineering and Wharton School of Business.

Drew Harmon

Drew Harman

Drew joined Insight Partners as a Managing Director in 2020. He serves as a board member and strategic advisor to Insight’s enterprise SaaS portfolio companies. Prior to joining Insight, Drew was a Board Partner at Shasta Ventures and InterWest Partners, where he sat on the boards of Aria, NewsCred, CloudPassage, Totango, SpliceMachine, and GoCheck. Drew has more than thirty years of enterprise software experience as a product, marketing, and strategy executive in early and growth-stage companies, including positions at Ariba as vice president of Product Management and vice president of Corporate Strategy. He was also an early investor in insurance software provider Guidewire (GWRE) and revenue management vendor Model N (MODN).

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Where to find us

200 S. First Street
Ann Arbor, Michigan