AI

Despite billions of dollars spent on game-changing technology each year, most banks are still struggling to capture AI’s potential to transform the customer experience. Deciding where to start can be daunting, but there’s no time to lose. COVID-19 has driven traditional banking online; virtual banks are already wooing younger generations; and consumers are choosing brands […]

Lingjia Tang, CTO and co-founder of Clinc, has been working with conversational AI development for more than a decade—an eternity in the world of artificial intelligence. While standard voice recognition continues to evolve slowly for general consumers and retail apps, Tang was there at the dawn of deep-learning powered conversational AI, helping shape the fast-moving […]

Conversational AI technology leader Clinc today announced its virtual assistant platform has been named the winner of the AI Breakthrough “Best Natural Language Generation Platform” award in the third annual AI Breakthrough Awards program. AI Breakthrough, a leading market intelligence organization, recognizes the best companies, technologies, products and services in the field of AI today. […]

Clinc customer İşbank – Turkey’s largest private bank – and their virtual assistant Maxi were recently highlighted in a story on American Banker. The article took a deep dive into Maxi and the bank’s ability to quickly deploy new competencies for their customers, using Clinc’s technology, during the COVID-19 pandemic. “…after the novel coronavirus spread […]

Let’s be honest. These are unprecedented times.  As the world struggles in the midst of COVID-19, we know many of you may be struggling to provide quality customer service while also keeping your employees safe. In a time of social distancing, businesses across all industries need automated self-service now more than ever. Conversational AI is […]

It all started in early 2010 when Apple purchased an app called Siri and soon after launched the voice assistant on iPhones – catapulting the popularity of voice AI and normalizing virtual assistants for the masses. Soon after Siri, the world was introduced to the likes of Amazon’s Alexa, Google Assistant and Microsoft’s Cortana – […]

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