Press Release

Dynamic conversations Customer satisfaction Cost savings Higher containment Achieving higher containment rates depends on a sophisticated virtual assistant. Cutting-edge chatbot/virtual assistant technology can be extremely effective at improving everyday banking experiences. Yet, in 2022, less than 20% of banks and credit unions utilized chatbots. Furthermore, the research firm Phoenix Synergistics reported that only 26% of […]

How to provide banking around the clock—without breaking the bank. Kyle Hellsten, VP of Product, Clinc Inc., has a deep background in banking, starting his career at a customer service call center where he became very familiar with the kinds of questions customers ask. He furthered his banking career with USAA, one of the largest […]

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