American Banker Highlights Clinc’s Conversational AI for COVID
Conversational AI companies like Clinc are rapidly developing solutions to meet the needs of banking customers in the wake of the COVID-19 pandemic. Recently, American Banker highlighted Clinc’s efforts to deliver COVID-19 centric bots for our financial customers. On the increased use of digital banking since COVID-19, here’s what Clinc had to say: “Even those […]
No Longer A Luxury, 78% of Companies Say AI is a Necessity
According to Canam Research’s new report, 78 percent of companies using call centers in the U.S. report plans to deploy artificial intelligence (AI) in their contact centers over the next three years. And as the COVID-19 pandemic continues to plague businesses across industries – one thing has been made clear – AI is no longer […]
Automate Customer Communications Without Sacrificing Experience
As the business world continues to grapple with the effects of COVID-19, we know call center volumes are surging, employees are overwhelmed, and customers are trying, unsuccessfully, to get in contact with their bank. We know automated digital self-service can help alleviate these pain points for financial service companies by opening a two-way communication channel […]