Clinc’s Tech, İşbank’s Maxi Featured in American Banker
Clinc customer İşbank – Turkey’s largest private bank – and their virtual assistant Maxi were recently highlighted in a story on American Banker. The article took a deep dive into Maxi and the bank’s ability to quickly deploy new competencies for their customers, using Clinc’s technology, during the COVID-19 pandemic. “…after the novel coronavirus spread […]
İşbank’s Virtual Assistant Maxi Has Responded to More Than 1 Million Customer Inquiries Related To COVID-19
Turkey’s largest private bank İşbank’s virtual assistant Maxi, available on mobile banking and payment apps İşCep and Maximum Mobil, developed with conversational AI technology leader Clinc, has answered more than 1 million customer questions related to COVID-19 in a one month period, which represents a 62% increase in usage. Maxi’s well-polished conversational skills, rooted in […]
American Banker Highlights Clinc’s Conversational AI for COVID
Conversational AI companies like Clinc are rapidly developing solutions to meet the needs of banking customers in the wake of the COVID-19 pandemic. Recently, American Banker highlighted Clinc’s efforts to deliver COVID-19 centric bots for our financial customers. On the increased use of digital banking since COVID-19, here’s what Clinc had to say: “Even those […]
No Longer A Luxury, 78% of Companies Say AI is a Necessity
According to Canam Research’s new report, 78 percent of companies using call centers in the U.S. report plans to deploy artificial intelligence (AI) in their contact centers over the next three years. And as the COVID-19 pandemic continues to plague businesses across industries – one thing has been made clear – AI is no longer […]