Marketing Executive’s Guide to AI Assistants and Conversational UIs
As the world of marketing and customer service becomes increasingly automated, AI assistants (driven by artificial intelligence) and conversational UIs (user interfaces that mimic human interaction) are becoming more pertinent to small, mid-sized, and enterprise businesses. Automated assistants, which began as extremely rudimentary versions of a phone tree, – “Press 1 for your balance, or […]
Begin Serving Your Customers Through Their AI Assistants – 5 Steps to Launching a New Conversational UI
Virtual assistants are steadily gaining in popularity, with an estimated 40% of all mobile interactions due to be carried out by mobile assistants by the year 2020. The convenience and speed of these assistants have set a new standard for customer service that cannot be ignored. Customers now expect things to move quickly and be […]
The State of Conversational Artificial Intelligence
Ever since viewers watched the crew of Star Trek’s U.S.S. Enterprise talking with the ship’s computer, using natural language to execute queries, conduct research or control the ship, typing on a keyboard has seemed like an antiquated stepping stone on the road to something better. With the introduction of Apple’s Siri, Amazon’s Alexa, Microsoft’s Cortana and Google Assistant, […]
Introduction to Conversational UI Videos – The Top 5 for Innovative Business Leaders
When you’re not an expert on a given technology, tech talk can get confusing fast. If you’re a business leader looking into conversational user interfaces, you probably want to understand the product you’re investing in and how it can help you— preferably without having to get a second degree. These five videos provide a painless way […]
How to Buy Conversational AI
More than 2 billion people are using chat platforms. More than 100 million homes contain a smart speaker. And, nearly everything holds a conversational AI assistant, from TVs to doorbells and locks to light bulbs. Consumers expect to be able to talk intelligently to anything. The massive confluence of mobile devices, AI assistants, and the […]
Conversational UI is Becoming the Preferred Consumer Interface – 12 Reasons Why (2019)
No more hunting and pecking around websites. No more trying to figure out the navigation. No more searching in vain to find the right page to answer your simple questions. Conversational AI, the intelligent engine behind AI assistants and Voice User Interfaces (VUIs), is about to make your love affair with your devices and the […]
How to Make a Business Case for Conversational AI
If you’re like me, you’ve probably found yourself talking to your phone more than talking on itlately. I ask it to play music, podcasts, and audiobooks, answer oddball questions, find directions and text my friends and family. I wish I could ask it to pay my bills, check my investments, schedule a flight and hotel for an upcoming […]
How to Start an Enterprise Conversational AI Project
How many times have you talked to Siri, Google, or Alexa today? If you’re like the majority of consumers, you’re probably finding that you’re doing more talking than looking at your mobile phone lately. You’re letting these AI assistants take care of doing mundane things like finding directions, checking the weather and stock market, and […]
8 Keys to a Successful Conversational AI Deployment
So, you’re thinking about introducing a conversational AI project into your business? There’s a multitude of ways you could have arrived here. Maybe all the AI buzz has you thinking you need to get a project on the books, or risk being left behind (or lacking that bullet point on your Linkedin profile). Possibly, you’re […]
Clinc Launches Second Largest Mobile Banking Voice Assistant in the World
Today, Clinc is proud to announce that we have launched the second largest mobile-banking voice assistant in the world, with İşbank, the largest private bank in Turkey, to over 6 million mobile users. Powered by our world-class conversational AI, the new app named ‘Maxi’ offers İşbank customers a voice-activated intelligent personal assistant that is able to answer […]