No longer a luxury for banks and credit unions, 78% of companies say AI is a necessity.
According to Canam Research, 78% of companies using U.S. call centers report plans to deploy artificial intelligence (AI) in their contact centers. And as the pandemic continues to plague businesses across industries, one thing has been made clear—AI is no longer a nice-to-have luxury for enterprises, it’s a necessity. DOWNLOAD THE PDF
Why banking virtual assistants need to function like a bank teller.
An AI innovator explains how conversational AI fosters positive customer experiences. Dr. Yunqi Zhang, Chief Information Officer of Clinc, leads the way in refining conversational AI to a level of sophistication and intuition that elevates it to an almost human-like exchange. Recognized in both academia and industry, Zhang’s cutting-edge research has pushed forward advanced conversational […]
On a mission to push the boundaries of conversational AI.
Clinc’s best-in-class technology utilizes natural language processing that understands how people really talk, powering exceptional customer experiences. Finding and selecting the right conversational AI technology is becoming increasingly more difficult. The AI industry is enormous, crowded and filled with antiquated platforms. Significant disruptions in the AI landscape can happen overnight, with yet more advanced AI […]
Forbes names Clinc a Top 25 AI Startup
This article was originally published on forbes.com on Dec 22, 2019. $10.7B was invested in AI startups this year in their seed, early-stage venture, or late-stage venture funding rounds. Over half, or 57.9% of all AI startup financing rounds where either seed or pre-seed, 21.2% are Series A, 11.8% are Series B, and all others […]