Marketing Executive’s Guide to AI Assistants and Conversational UIs
As the world of marketing and customer service becomes increasingly automated, AI assistants (driven by artificial intelligence) and conversational UIs (user interfaces that mimic human interaction) are becoming more pertinent to small, mid-sized, and enterprise businesses. Automated assistants, which began as extremely rudimentary versions of a phone tree, – “Press 1 for your balance, or […]
Begin Serving Your Customers Through Their AI Assistants – 5 Steps to Launching a New Conversational UI
Virtual assistants are steadily gaining in popularity, with an estimated 40% of all mobile interactions due to be carried out by mobile assistants by the year 2020. The convenience and speed of these assistants have set a new standard for customer service that cannot be ignored. Customers now expect things to move quickly and be […]