Talking Conversational AI and Fintech with Benzinga
Artificial intelligence still gives off Futurama vibes for some people. But the fact is that AI is found in almost all aspects of society nowadays. From chatbots on business sites to our voice assistants, conversational AI, in particular, is almost omnipresent. This opens an entirely new market for use. Think about this: 89% of people […]
Conversational UI Primer for Business Leaders: A Framework for Deploying Your First Conversational UI in 2019
Is your company ready to take customer interaction to the next level? All signs point to positive customer experience (CX) as the driving force behind customer acquisition and reduction of churn. So, how will your business keep up with ever-increasing demands from consumers for real-time responses and satisfaction? A 2017 report from CMO Council titled […]
Conversational AI, The Secret to More Intelligent Chatbots
While the word “chatbot” only entered the common vernacular in the 1990s (chat + bot), the technology was actually developed in the early 1950s and ‘60s. The idea of computer intelligence was launched with input from innovators like Alan Turing, who first posited that computers could learn and eventually teach themselves, and Joseph Weizenbaum, who […]