Beyond Chatbots, Can Voice Deliver?
It’s hardly a secret that consumers are demanding more from chatbots. They want faster, more accurate responses, and an experience that integrates naturally into their lives. Which is why consumers are making the jump from chatbots to Voice User Interfaces (VUIs); a shift that will impact any industry that has a digital relationship with their […]
Clinc AI: Year in Review
2017 ushered in a new era, an era in which widespread adoption of Artificial Intelligence became not only a reality, but in many cases, a necessity. In the public sector, AI made the shift from distant sci-fi notion to common household term, with consumers across all industries asking “how can AI improve my experience here?” […]