TECHNOLOGY
Yes, it’s unhumanly possible.
It takes serious human brainpower to create the most technologically advanced conversational AI. And we have it. We are an innovation-obsessed company where the right brain and the left brain converge to build tools and services that are unparalleled in the financial services industry.
Clinc’s goal is to create a true human-in-the-room experience. For every prototype demo or virtual assistant that we create, the big question is always “is this as competent as a human?” This exceedingly high expectation continually drives us to innovate and differentiate our tech from the rest of the industry.
Patented technology, focused on research.
With 20 patents in process for approval and eight research publications to date, the Clinc team has established itself as pioneers in the field of conversational artificial intelligence.
Messy Language. No problem.
Our AI learns patterns in speech to recognize slang and understand contextual clues. This means your customers can speak to it as they would speak to a human, messy, natural and conversational.
Conversational Healing
Clinc’s tech enables your customer to change the information they’ve provided or are seeking at any point in the conversation. Other solutions force them to start over, frustrating your customers and creating a negative experience.
Context Retention
Whether your customers are starting a new conversation or picking up where they left off before, our technology retains history, ensuring customers feel remembered and understood.
Slot Mapping
Understanding messy language doesn’t need to require exhaustive lists of synonyms. With slot mapping, you can ensure your customers have the best experience by ensuring they are understood the first time.
Data Curation
Data is key to conversational AI, but not all data can be perfect. Our data curation tools make it easy to clean up inconsistent information to make certain your solution is production-ready.
Crowd Sourcing
Source data with our patented built-in crowdsourcing tool to reduce model readiness and rapidly create new agent capabilities.
Quick to Implement, Easy to Integrate
Clinc easily integrates with your existing tech stack and digital channels, enabling you to swiftly expand automated communication options for your customers.
- SMS
- Slack
- Line
- Amazon Alexa
- Google Actions
- Service Now
- Facebook Messenger
- Apple Business Chat
- iOS
- Android
IVR
- Twilio
- LivePerson
- Amazon Connect
- Glia
Web
And More to Come…
Built by scientists, leveraged by developers.
- Comprehensive AI Testing Capabilities
- Built-in Version Control
- Customizable Response Editors
- AI Model Insight Tools
- Rich Conversational Design Options & Tools
- Out-of-box & Enterprise Platform Options
