Amidst this global crisis, call center volumes are surging, employees are overwhelmed, and customers are trying, unsuccessfully, to get in contact with their bank.
Your customers will only be satisfied with automated digital self-service if it’s as robust as talking to a human in the room.
Clinc’s pre-built, out of the box offering is tailor-made for financial services, can plug into your existing channels immediately, and most importantly, will provide your customers with an experience that they can trust and enjoy.
We provide remarkable, new self-service options while supplementing the digital offerings you’ve already put in place, be it mobile, alexa, facebook messenger, google business chat, or digital IVR.
Our AI learns patterns in speech to recognize slang and understand contextual clues. This means your customers can speak to it like they would speak to a human, messy, natural and conversationally.
Clinc’s tech retains context, enabling your users to change information they've provided (dates, locations, amounts, accounts, etc.) at any point in the conversation.
Clinc can integrate with your existing digital channels quickly and easily so you can open up automated communication channels with your customers as soon as possible.